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UMConnect Support and FAQ

Adobe Presenter 6

• System Requirements from the Adobe web site
• Frequently Asked Questions (FAQ)

UMConnect Meetings

• System Requirements from the Adobe web site
• Frequently Asked Questions (FAQ)

General Frequently Asked Questions (FAQ)

• Who is eligible to use the UMConnect service on campus?
• Does Adobe Presenter and UMConnect meetings meet accessibility standards?
• How do I activate my account?
• How do I create a group?
• How do I create a group from a class list?
• Is there a standard release form available?

On-Site Technical Assistance for Webcasts
On-site techincal assistance for webcasts of meetings is available through UMConnect support. There is a fee ($72 per hour for each technician, plus an additional $50 setup fee) for this service. To request assistance or for a summary of services, see the form below or contact OIT AV Event Support at avevents@umn.edu for additional information.

• Request on-site technical support for a webcast